To ensure the best experience with STACK, it’s important to confirm that your device, browser, and network meet the platform’s basic system requirements. STACK is a cloud-based solution designed for fast performance, seamless collaboration, and secure access from virtually anywhere. Reviewing these requirements before getting started helps prevent technical issues, improves reliability, and ensures your team can work efficiently across all STACK Build & Operate features.
Mobile App Requirements
STACK Field App is used by the entire project team to view, annotate, and log issues on project drawings and documents.
NOTE
For both Android and iOS - phones only support portrait mode except for plan viewing (without tools) and photos, which are also supported in landscape mode. Tablets are not supported in portrait mode aside for photos.
STACK for iOS
Requires iOS 15 or later.
Works on iPad mini, iPad, iPad Air, iPad Pro, and iPhone 6s or later.
The App will automatically update based on your App Store parameters.
IMPORTANT
Mac computers (even with Apple chipsets) are NOT supported unless Windows is installed; then the STACK for Windows App can be used.
Download the STACK Field App for iOS
STACK Field App for Android
Requires Android 9.0 or later.
Works on tablets - Samsung Galaxy, Asus Zen Pad, and more.
Works on smartphones - Google Pixel, Samsung Galaxy and more.
IMPORTANT
Chromebooks are not supported.
Download the STACK Field App for Android
STACK | Build & Operate for Windows
Supported on Windows 8, 10, and 11 (with .NET Framework 4.6.2 or greater).
Automatic updates for new releases
No local administration permission needed
Download Windows MSI Setup Package for STACK | Build & Operate (Recommended)
Download STACK | Build & Operate for Windows from the Windows Store
Web Portal Requirements
STACK | Build & Operate for Windows from the Windows Store - Web Portal is an administrative console used by project administrators and document control managers to set up projects, manage users, and upload drawings and documents.
Internet Browsers
We recommend using the latest version of these web browsers for the best STACK experience:
Google Chrome - Download Here
Microsoft Edge - Download Here
Mozilla Firefox - Download Here
Safari - Apple - Download Here
IMPORTANT
Internet Explorer is no longer supported. STACK may run in other browsers, but functionality may be affected. Mobile device browsers may not provide the best experience when using the Web Portal.
Processor & Memory
i5 processor with 8 GB of RAM or better is recommended for the Windows App and Web Portal.
The Android App supports the use of a SD card.
Document storage in offline mode requires approximately 2.5 Mb per drawing (1 Gb ~ 400 documents).
TIP
As a general rule, STACK will run best on devices less than 4 years old.
Internet Connection Speeds
Recommended speeds: Download ≥ 20 Mbps, Upload ≥ 5 Mbps
Minimum speeds: Download ≥ 10 Mbps, Upload ≥ 2 Mbps
TIP
You can check your internet connection speeds for free at www.speedtest.net.
NOTE
The STACK Field App can be used in offline mode, without internet connection, and will sync once an internet connection is available.
Hardware
Minimum screen resolution for the Windows App and Web Portal is 1336 x 768.
See how others use this feature in the STACK Community.
If you need additional assistance, please Contact Us.
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