STACK Community Overview

Key Information

The STACK Community is an online space where STACK users connect to ask questions, share ideas, and learn from real-world experiences.

It works alongside the STACK Help Center. The Help Center provides official guidance and step-by-step instructions, while the Community focuses on discussion, shared experience, and practical insight from other users.

Access is available to customers with an active STACK account. Most discussions are led by other customers, with occasional input from members of the STACK team.

The Community is intended for conversation and knowledge sharing rather than formal documentation.

Community Overview

Getting Started With the STACK Community

To begin using the Community:

• Visit https://community.stackct.com

• Sign in with your STACK account

• Browse discussions, search for topics, or start a new post

Signing In

1. Go to https://community.stackct.com
2. Click LOGIN in the upper right.
3. If you have not logged in before, you will need to Create an account.
   1. Click Create an account.
   2. Fill in the required fields:
      1. Username: The username you will use to login to STACK Community.
      2. E-mail address: Your stack login email.
      3. A bit about yourself: Tell us about who you are and what you do
      4. Company: The name of the company your work for
      5. Job title: Your job title at this company
      6. City: tTe city you are based in
      7. Country: The country you live in.
      8. Password: Enter a secure password that you will use to login to Community.
      9. Click Accept the terms and conditions.
   3. Click REGISTER.
4. Enter your Username or Email.
5. Type in your Password.

6. Click LOG IN.

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   If you forgot your password, click Forgot password? to reset it.

What Can you do in the STACK Community?

The purpose of the STACK Community is to help customers learn from one another. Estimators, project managers, and other construction professionals use it to compare workflows, discuss challenges, and share approaches that work for them.

Instead of formal instructions, the Community highlights real examples and practical perspectives based on day-to-day use of STACK.

Community Content and Discussions

The Community is organized into topic-based discussions, making it easy to browse or search for relevant conversations.

Customers use the Community to:

• Ask questions about features, workflows, or setup

• Share solutions to common challenges

• Exchange tips and productivity ideas

• Discuss new features and product updates

Many discussions are grounded in real project scenarios, offering practical context that may not appear in step-by-step documentation.

Asking Questions and Getting Answers

When questions come up, the Community is a helpful place to start. Searching existing discussions can often surface answers or ideas shared by other users.

If no existing discussion applies, customers can create a new post describing their goal or challenge. Providing a bit of background helps others offer more relevant responses. Replies may come from experienced users or, in some cases, from STACK team members.

Ask a Question

1. In STACK Community homepage, click New Post.
2. Fill in the What Is your Post About?

   1. Title: Ask your question.

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      When questions similar to yours already exists, Community will suggests the most relevant posts.

   2. Details (Optional): Give details about your questions so that other users or STACK members can help you sort things out.
   3. Topic: Be sure to select Ask the Community. (IMPORTANT)
3. Click Submit.

Learning From Other STACK Users

A key benefit of the STACK Community is learning from other customers. Many users share how they organize projects, manage plans, and complete takeoffs more efficiently.

These shared insights often include:

• Workflow examples from active projects

• Lessons learned from experience

• Tips for improving accuracy and efficiency

• Alternative ways to use existing features

This peer-driven knowledge can help customers refine their own processes.

1. In STACK Community homepage, you have different options to learn. In the Topics tab, click:

   1. Ask the Community: Brows all existing questions that have been asked by other Community 
      members.

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      Click Follow to find the post under your Profile icon and Contributions.

   2. Learn & Share: Browse all posts to connect with the STACK team and other users to exchange best practices and real-world insights.

   3. STACK Announcements: Stay up to date with the latest from STACK! In this category, you’ll find official updates from our team—including new product release announcements, upcoming events, and webinars. Follow along here to make sure you don’t miss important news and opportunities to connect, learn, and grow with STACK.

Sharing Feedback and Product Ideas

The Community also provides a place for customers to share feedback and ideas. Users can discuss what is working well, suggest improvements, and exchange thoughts on future enhancements.

While the Community is not a support channel, these discussions help provide insight into how STACK is used in practice and can inform product conversations.

Share Feedback

1. In STACK Community homepage, click the Posts tab.
2. Select the post or question for which you want to provide feedback.
3. In the Comments section, answer a question, start a discussion, or reply to another comment.
4. Enable Official comment.
5. Click Follow to find the post under your Profile icon and Contributions.
6. Give a thumbs up or down.
7. Click Submit.
8. See what other posts have comments or thumbs up/down in the Posts list.
   

Relationship Between the Community and the Help Center

The Community and Help Center serve different but complementary purposes:

• STACK Help Center provides official guidance, supported workflows, and step-by-step instructions.

• STACK Community offers peer advice, shared experiences, and practical examples.

Use the Help Center when you need clear instructions. Use the Community when you want to see how others apply those features in real-world scenarios.

Benefits of Participating in the Community

Participating in the Community can help customers:

• Find answers by learning from other users’ experiences

• Discover new ways to work more effectively in STACK

• Connect with others using similar workflows

• Share feedback that contributes to ongoing improvement

See how others use this feature in the STACK Community.

If you need additional assistance, please Contact Us.